Text Notifications

ABOUT TEXT NOTIFICATIONS

In 2016, Ocean State Libraries began subscribing to a new text messaging alert service, Shoutbomb. Now, you can use your mobile phone to:

    • Receive text notices about holds that are available, items that are due soon, overdues and fines
    • Send a text to renew an item. (Renewable items only)
    • Add family members’ cards to your Shoutbomb account with keyword ADDCARD

The library does not charge a fee for this service. Your mobile plan’s standard text messaging rates apply. If you have signed up for SMS alerts in the past you will need to re-subscribe to continue receiving alerts.

 

SIGNING UP 

  1. Text “SIGNUP” to oslri@shoutbomb.com
  2. Text your 14-digit library card barcode number, found on the back of your card
  3. Text your 4-digit library PIN number

Once your Shoutbomb registration is complete, you will automatically get notices about items that are due soon, overdue items, and holds to pick up.  A text will be sent only when activity on your account triggers a message. For more information, please visit http://oslri.org/home/text-alerts.

 

GENERAL COMMANDS
Text the following prompts to receive more information:

REPLYING TO NOTICES
Your account notices will prompt you to respond with commands, including:

MESSAGE SETTINGS
To view and change your Shoutbomb message settings, text:

IOWEYOU 
Request the current fees linked to accounts.

HL
Get a list of holds that are ready for pickup.

NOTICES
See your current on/off settings.

HELP
Get information about all Shoutbomb commands.

RL
Get a list of items you can renew.

HOLDS
Toggles your holds notices on/off.

RESEND
Get the last message from Shoutbomb again.

RA
Renew all of your eligible items.

RENEW
Toggles your courtesy notices on/off.

SWITCHPHONE + ##########
To update your phone number or carrier.

OL
Get a list of overdue items.

OVERDUE
Toggles your overdue notices on/off.

DROPCARD
Cancel text notices for a card.

   

MYBOOKS
Inquire about the status of all your borrowed library items.